Frequently Asked Questions

How can I be sure that my personal information will be safe?

The Future Safe Vault is run on the Safe4 secure information delivery and storage platform, and thus implements standards which are among the highest in the industry. Independent UK Government-accredited penetration tests have proved that there are no currently exploitable weaknesses in the protection that Safe4 provides.

Can I check this for myself?

Yes. There are a number of independent checking services, including SSL Labs, which gives Safe4 an A+ rating for security.

Where will my information be stored?

Safe4 uses UK-based data centres only, accredited to the ISO 27001 international information security standard.

Can I store any type of file in my vault?

Yes. Safe4 will allow any type of file to be uploaded to your vault, provided that it does not contain a virus, and is not of a corrupted format.

What if I want to store data that is not contained in a document?

The Safe4 Asset Register is designed to hold data that can be entered by you directly into fields, rather than having to upload a document file. These fields will be set up for you by your will-writer, and will allow you to enter access details for online accounts, as well as basic personal details such as National Insurance and NHS numbers.

Is there a limit to the amount of information I can store?

There is no specific limit. You may store very large numbers of files in your vault. Safe4 does apply a reasonable use policy, which is intended to prevent abuse of the service. For normal use, no storage limits will be applied.

Can I store music and video files?

Yes. Safe4 is not a music or video streaming service, so files must be downloaded in full before they can be opened. You will find it more effective to use other sites for music or video that you wish to play or view in this way. However, your inheritance vault is an ideal storage location for treasured family photos or short videos that represent valued family memories.

How can I be sure that my will writer will not be able to access my personal information, particularly online account details such as passwords?

The Safe4 digital inheritance vault is built on a structure recommended and approved by the Society of Will Writers, of which Camrass Wills is a member. This designates certain folders that your will writer cannot see. You can place personal information in these parts of the vault knowing that nobody but yourself can access it.

Can members of my family have access to my vault?

Yes. Camrass Wills will be able to invite other users to access your vault. Their access permissions will also be controlled in accordance with their relationship to you, so that they will also be unable to gain access to your private information.

Can my executor be given access to my vault during my lifetime?

Yes. The design of the vault makes specific provision for this. Your executor will be able to have access to an area that provides information on what to do to initiate probate. After the correct process of identification has been completed, your executor will be given access to those parts of the vault that contain the details necessary for probate when the time for this comes. This is not a requirement as your executor will be able to gain access after your death.

Should I store information about all of my online accounts in the vault?

Yes, this is strongly recommended. If you want your beneficiaries to obtain the full value of your estate, it important that you record all of your online accounts, together with the passwords necessary to access them. This should include gambling accounts, PayPal, eBay, utility accounts, subscriptions and others that may contain cash balances that will form part of your estate. The Safe4 Asset Register is specifically designed to enable you to store this type of information.

Should I store access details for my computers, smartphones and tablets?

Yes, definitely. Even if the information held on these devices has no monetary value, the memories they contain may be really important to your family. If the passwords and access codes are not stored somewhere that will be available after your death, all of these memories may be lost.

What about email and social media accounts?

Access codes for these should definitely be stored in the vault, as they will need to be closed down properly. It is also possible that email accounts and social media services such as Facebook could hold precious records of your life that your family will want to keep. If the passwords are not available to your loved ones, the accounts will never be made accessible for your family by the service providers.

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The contents of this website are copyright © 2018 Future Safe Vaults Ltd. All rights reserved.
Future Safe Vaults Ltd is a company registered in England and Wales. Company Registration No: 11077013. Registered Office: 1 River Close, East Farleigh, Maidstone, Kent ME15 0JE

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